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STORE POLICY
CUSTOMER CARE
At Vaa Africa Baskets, we want to make your shopping experience as seamless as possible. We offer reliable and affordable international shipping, ensuring your handcrafted baskets reach you safely, no matter where you are. Once your order is processed, we carefully package each item using eco-friendly materials to protect it during transit. You’ll receive a tracking number as soon as your order ships so you can follow its journey right to your door.
Shipping costs are calculated at checkout based on your location and the size of your order. We strive to keep these costs as low as possible while maintaining high-quality service. If you have any questions about shipping times, packaging, or fees, don’t hesitate to reach out. We're here to help and ensure your experience with Vaa Africa Baskets is a positive one!
PRIVACY & SAFETY
At Vaa Africa Baskets, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. Any personal details you provide during the purchase process, such as your name, address, and payment information, are securely encrypted and never shared with third parties. You can shop with confidence knowing that your data is safe with us.
If you’re not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Should you wish to return or exchange an item, simply contact us within 14 days of receiving your order. We’ll guide you through the process to ensure you receive a refund or replacement promptly. Your satisfaction is important to us, and we strive to provide the best possible experience with every purchase.
WHOLESALE INQUIRIES
At Vaa Africa Baskets, we welcome wholesale inquiries and are excited to partner with businesses that appreciate the craftsmanship of our handmade baskets. Whether you’re a retailer, boutique, or an online store, we offer flexible wholesale options to meet your needs. Our baskets are carefully crafted, and we ensure they’re securely packaged for shipping to maintain their quality during transit.
For wholesale orders, shipping costs will depend on the size and weight of the shipment as well as the destination. We work with trusted international shipping partners to offer competitive rates and reliable delivery. If you have specific packaging or shipping requirements, please let us know, and we’ll do our best to accommodate. To learn more about our wholesale pricing, minimum order quantities, or to place a bulk order, reach out to our team, and we’ll be happy to assist you!
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments